The Riv folks get it. Customer service is everything. Don On Tuesday, September 23, 2014 4:01:49 AM UTC-7, EricP wrote: > > A couple of weeks ago, put in two orders. Both arrived extremely well > packed. Now, Jenny is always great about making the best use of space, but > this time outdid herself. Best example, putting a couple pair of brake > pads inside the bandana and then securing with an Irish strap. Beautiful > use of space. > > Then on Friday have a big smack myself in the forehead moment - I forgot > to ask for the Sam Hillborne catalog. E-mailed Miesha and asked her about > the catalog and let her know I'd put together another order just to get the > catalog. No worries is her reply. Yesterday a catalog shows up in my > mailbox. Joy! > > So thanks everyone at Rivendell, but especially Jenny and Miesha for > making me feel very valued as a customer. > > Eric Platt > St. Paul, MN >
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