In my experience, VO is very good about standing behind their products. When my 
VO bottle cage broke, they sent a new one. When a Nitto cage (bought from 
someone else) broke, I was out of luck. 

Eric N
www.CampyOnly.com
Twitter @CampyOnlyGuy
Blog: CampyOnlyGuy.blogspot.com

> On Feb 12, 2015, at 7:17 PM, Benedikt <[email protected]> wrote:
> 
> Actually I sent VO an email with a picture of the crank. There response 
> was,"What address do you want us to send your new replacement crank?"
> 
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