My exact same experience. I couldn't get the Torx seat adjustment bolt 
anywhere near tight enough to hold the seat, and began to strip it. Emailed 
the problem, and he sent an Allen as a replacement which works perfectly! 


On Monday, May 25, 2015 at 9:21:45 PM UTC-7, Benz, Sunnyvale, CA wrote:
>
> On Monday, May 25, 2015 at 3:46:42 PM UTC-7, Will wrote:
>
>> Another option is to use security bolts. This link will have everything 
>> you'd use to secure parts to the frame: stem, racks, brakes, seat post, 
>> seat on post, derailers, etc... 
>>
>> http://bicyclebolts.com/collections/security-allen-bolts/
>>
>> I guess I am reacting to de-constructing a well thought out, and well 
>> equipped, bike.
>>
>
>
> As a customer, I have a couple of recommendations if you decide to go with 
> this vendor:
>
>    1. Don't get the Torx security bolts as they are (surprisingly) 
>    difficult to get any torque on. The Allen is fine though, and the vendor 
>    was nice enough to replace my Torx ones for Allen after I provided the 
>    feedback.
>    2. The supplied tool's quality can be better. They are good for a 
>    couple of uses but if you have a bunch of bolts, you may want to get a set 
>    of "real" security Allen wrenches.
>
> The shipping charge is also very reasonable and the vendor stands behind 
> his products. I wouldn't hesitate to purchase again (and in fact will soon).
>

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