Agree with above posters...the Riv shopping experience is quite intuitive 
and easy to navigate. 

As for inventory issues, I think anyone who goes to Rivendell for their 
cycling needs understands that there are real world, money flow issues that 
a company the size of Riv has to grapple with. If all the bumps were 
removed, so would the humanity.

We are happy -- thrilled even -- that they even exist, let alone at such a 
professional level!

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