For what it's worth, Hugh, I think I'm on the same page with you. Somebody ordered a custom and a frame was built *almost* to spec, and the buyer elected not to take that frame. The seller elected to have another frame made and offered up the reject at a discount, which somebody bought.
Is Rivendell incompetent? No. Were mistakes made? Yes. Did Rivendell make it right? Yes. Do the mistakes offend me? No. If I was Vaughn, would I have rejected the frame? Yes. Do the mistakes discourage me from buying products from Rivendell in the future? No. Do I think there is any individual vendor of bicycle goods or services that has never made a mistake of any kind? No. Is it my right to express outrage at anything that offends me? Yes. Is it my obligation to express outrage at everything that offends me? No. Do I think it is helpful to express my outrage? Usually no. Bill "nothing-to-see-here" Lindsay El Cerrito, CA On Saturday, February 29, 2020 at 4:57:05 PM UTC-8, Hugh Flynn wrote: > > Ok, fair enough, but I don't recall shushing anyone or implying one needs > to pass a Riv loyalty test. I simply find the tone of outrage and insult > over a frame being sold at cost a bit odd. I'm guessing the the builder and > painter got paid. It's a custom. They don't come at scale prices. > > If I were selling it, I might have knocked a bit off for the paint chip, > but I'm not selling it or buying it, so my thoughts on the matter are > pretty meaningless. That said, I'm the fist to ridicule Rapha and others > for "epic" marketing and bro-tuned adds - and I'm about as far away from > being a customer of "epic" goods as one can get. So where does that leave > me? Probably somewhat more reflective about MY comments than I was earlier > today... > > Hugh "got no dog in this fight" Flynn > Newburyport, MA > > On Sat, Feb 29, 2020 at 2:36 PM Joe Bernard <joer...@gmail.com > <javascript:>> wrote: > >> Yes, there's exactly more to it as has generated discussion. The attitude >> that we have to shush and never be critical of anything is not helpful or >> healthy. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "RBW Owners Bunch" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to rbw-owne...@googlegroups.com <javascript:>. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/rbw-owners-bunch/ca02d958-2282-48ce-9d70-018a0dff739c%40googlegroups.com >> . >> > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbw-owners-bunch/128fbc2e-0451-4cde-9c60-7b7ce8c45dc2%40googlegroups.com.
