Good work.  It sounds like you'll get it sorted.  I'm glad I could point 
you to the right area

Bill Lindsay
El Cerrito, CA
On Monday, September 21, 2020 at 11:21:53 PM UTC-7 Litho wrote:

> Thank you, Bill.  You got me to open the freehub again and remove all of 
> the pawls and springs.  I tried to put it back with 3 pawls, but the 
> retaining ring wouldn't hold just three of them in place very well.  They 
> were flopping all over the place and had so much play that the return 
> springs did nothing.  Which got me to thinking about the strength of the 
> return springs under the pawls.  The "spring" of the pawls was really weak 
> when I pushed down on them, even with all six in.   They barely popped back 
> up.  To the point that the hub made almost no ratcheting noise when 
> coasting.  Very quiet except for the occasional pinging.   I actually 
> remarked to my wife how strangely quiet the hub was, much quieter than the 
> XT hubs on my Atlantis and far quieter than any other hubs I've had.  I 
> figured it was a design feature.  
>
> Long story short, I pulled on the springs a bit to elongate them just 
> slightly and then put the hub back together.  It's buzzing nicely now, the 
> click of the pawls ratcheting is not perfectly simultaneous but much closer 
> (you were spot on about that!), AND I can't make it ping anymore.  The 
> pawls have more force pushing them against the ratchet in the hub now.  I 
> don't know why the springs wouldn't have been like that out of the box.  
>
> I'll have to test it some more tomorrow to see if that really took care of 
> it, but it seems to have made it better for the moment. 
>
> Thanks again for the detailed analysis.  Very helpful!       
>
>
>
> On Monday, September 21, 2020 at 9:27:45 PM UTC-7 Bill Lindsay wrote:
>
>> OK, you answers are all as I expected.  I don't like the idea of six 
>> pawls.  It's what we call an overdetermined system.  The idea with six 
>> pawls is that each carry 1/6th of the load, but in order for that to 
>> happen, the machining has to be absolutely positively perfect.  The 
>> hardness of pawls themselves is extremely hard.  The hardness of the 
>> splined drive shell is extremely hard.  All six have to hit their groove 
>> perfectly.  Imagine building a wooden table with six legs out of hard oak 
>> in your garage.  It would be really hard to build that table with such 
>> precision that all six legs carry 1/6th of the weight of the table.  It 
>> would be hard to even get all 6 legs to reach the ground.  
>>
>> I suspect the requirement for absolute perfection is not attainable every 
>> single time with hubs with that design.  You might get lucky and have all 
>> six perfect, and you may be unlucky.  To convince yourself that you are 
>> just a little unlucky, turn the freehub body backwards as slowly as you 
>> can.  If it was manufactured perfectly, you will hear one CLICK, but it's 
>> really all six clicks happening simultaneously.  See if you move slowly 
>> enough to separate the clicks.  I suspect you'll find it easy to identify 
>> that there is one early, or one late.  
>>
>> To prove this is the cause, the test I recommend is to do exactly what 
>> you'd do with your six-legged table: change it to a three-legged table.  A 
>> three-legged table self-levels because it can.  Remove three of the six 
>> pawls and ride your bike.   I bet a dollar the PING is gone.  
>>
>> If that works as I expect, then you have something to discuss with your 
>> builder.  I personally think that six pawl design is dumb and three pawls 
>> is ample.  I think "upgrading" from 6 to 3 is an improvement.  I'd just use 
>> the wheel with three pawls and have a three spare pawls on hand.  You may 
>> decide it's a manufacturing defect and demand a new wheel under some kind 
>> of warranty.  I won't instruct you how to resolve the issue. 
>>
>> best of luck
>>
>> Bill Lindsay
>> El Cerrito, CA 
>>
>> On Monday, September 21, 2020 at 8:34:15 PM UTC-7 Litho wrote:
>>
>>>
>>> [image: Hub_01.jpg][image: Hub_02.jpg]
>>>
>>

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