I recently came across this video 
<https://www.youtube.com/watch?v=HuH80YRPFuM> which is a good visual for 
how to fix for this issue:

https://www.youtube.com/watch?v=HuH80YRPFuM

On Monday, January 31, 2022 at 9:04:40 PM UTC-5 John Rinker wrote:

>
> My hub play issue is solved. After speaking with a wheelbuilder with 
> plenty of experience with these hubs, I learned my issue was caused by not 
> pressing firmly enough on the collar when adjusting the hub and tightening 
> the set screws. Fearful of over loading the bearings, I was reluctant to 
> put too much pressure on the collar, but it turns out I just wasn't getting 
> the adjusment tight enough. 
>
> I did confirm with WI that, yes, I should be pressing 'firmly' on the 
> collar. I was also told by the same rep that it is possible "to put too 
> much preload on the bearing" as the collar presses on the inner race of the 
> bearing. I guess this is where one has to feel their way into the best 
> adjustment. I was able to do this and my hub spins nicely with no play.
>
> I do like my White hub, but I must say I appreciate the manner of 
> adjustment on my Chris King hubs. I know- different bearing types 
> (apparently)- but the threaded adjuster just seems more elegant.
>
> Cheers,
> John
> On Tuesday, January 25, 2022 at 10:47:39 PM UTC+9 S. Greco wrote:
>
>> I have this same issue with one of my M15 hubs. Please post if you get a 
>> solid answer. 
>> My LBS recommended new bearings which I bought and installed, but it did 
>> not fix the issue.
>>
>> On Monday, January 24, 2022 at 9:33:29 PM UTC-5 Jeffrey Arita wrote:
>>
>>> John,
>>>
>>> As Garth advises, I too would reach out to White Industries.  I had a 
>>> question regarding a rear hub awhile ago and they were very helpful.  
>>> Speaking on the phone in a two-way is, IMHO, always better.  They might 
>>> need to eventually inspect the hub, so that might happen.  Either way, WI 
>>> has been outstanding, at least for me.  Good luck.
>>>
>>> Best regards,
>>>
>>> Jeff
>>> Claremont, CA
>>>
>>> On Sunday, January 23, 2022 at 3:07:46 PM UTC-8 John Rinker wrote:
>>>
>>>> Please pardon if this is not the forum for this and kindly redirect me 
>>>> if possible. 
>>>>
>>>> The rear wheel of my Hunq finds a White M15 that is about 4 or so years 
>>>> old at its center. Several years ago it developed a bit of play and I 
>>>> haven't been able to solve the issue. I have adjusted it meticulously 
>>>> according to White's specifications, but the play resurfaces after a few 
>>>> kilometers of riding.
>>>>
>>>> I. have a. new set of bearings for the hub, but before I replace them I 
>>>> thought I'd reach out to see if anyone might offer a simpler fix. 
>>>>
>>>> CHeers,
>>>> John
>>>>
>>>

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