Indeed, Rich, this is how I designated myself a super-good bike packer after too many bad "professional" jobs I'd paid for. I despise the whole process and hope I never do it again (🙏🤞) but I learned the hard way that no one is going to go slower and be more meticulous than good-old me. Never again!
On Thursday, June 23, 2022 at 10:16:17 AM UTC-7 RichS wrote: > Dear Kiley: > > Your disappointment is understandable; I would have felt the same way. > Plenty of good remedies and moral support offered here. Testors paint is > certainly a good choice. If not an exact match you should be able to find a > color that's close and eventually you may not notice since you'll be > happily riding! > > Anecdotal but I have shipped several frames and always packed them myself > following the Rivendell packing tutorial and never had a complaint. > Likewise the Riv frames I've received have never had a blemish. Just a > guess but I bet most bike shops would not take the time and effort required > to prepare and package using Rivendell's meticulous approach (See Leah's > experience). It is a LOT of time and work to do it right -- gathering > material, packing and if necessary a trip to the shipper. Certainly > provides peace of mind considering how shippers handle cartons. > > Note: UPS sells shipping boxes for bikes but my local store says they > won't insure if shipping with a used bike box. Full disclosure: I have > shipped with a used, undamaged Riv box adding reinforcing where I felt > necessary. > > Good luck with your repair and hopefully there is no damage to the frame. > Enjoy your new ride! > > Best, > Rich in ATL > > > On Wednesday, June 22, 2022 at 10:19:01 AM UTC-4 Kiley Demond wrote: > >> As some of you know, I have been looking for an early-model 59cm Clem L, >> preferably orange with blue the runner-up. I preferred frame-only because I >> knew that I would probably replace 80% of the components. For some reason, >> I took the wheels too. The frame was pristine but in shipping, the wheels >> were lashed to the frame with a tie-wrap, the hub protector popped off, and >> the hub proceeded to gouge the frame for several days in transit. >> >> I bought this for myself for my 64th birthday and I am bitterly >> disappointed. I can return the frame and start my search over, or I can >> propose remediation. What will it take to fix this? I can live with a >> little bit of marking but it obviously needs to be repaired to seal the >> frame and reduce the cosmetic sting. I can contact Riv about touch-up >> paint, but the frame is from 2016, so.... >> >> Thank you in advance for your thoughts. >> >> -Kiley >> >> [image: IMG_3218D.jpeg][image: IMG_3222D.jpeg][image: IMG_3216D.jpeg] >> > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbw-owners-bunch/94dc716f-a4b0-4078-aa47-84a50dece62fn%40googlegroups.com.
