Something similar just happened here, too. In my case, I'm the buyer; the frame was damaged enough - deep gouge in the top tube that resulted from something hard smacking and dragging / digging into it - that even if I just paint over it with nail polish, you'll see the huge dent.
I don't know whether I'll get reimbursed by the shipping company (due to obvious damage to the box, which I documented in my damage claim) or by the seller (a facilitator who did the packing, who seems to have done a decent job on their end). But this bike was intended as a gift, so I'm proceeding with having the frame repaired and potentially repainted entirely anyway. It hurts financially, but I'm hoping that the years of enjoyment to follow will make up for it. - Max "dented and flawed, but hopefully not permanently damaged" in A2 On Thursday, June 23, 2022 at 2:41:43 PM UTC-4 Ian A wrote: > +1 Matthew's advice is extremely rational. It is becoming increasingly > more difficult to find exact models of any bike nowadays and with a > skillful repair, the bike is literally as good as new, albeit with a marred > decal. I would say,I don't have Matthew's touch up skill and might choose > to go the professional touch up route, as I would somehow make it worse. > > IanA Alberta Canada > > On Thursday, June 23, 2022 at 11:56:39 AM UTC-6 Matthew Williams wrote: > >> Hi Kiley, >> >> Ouch, that hurts! The first paint chip or scratch is always the worst, >> especially if it’s not from a ride and you didn’t cause it. >> >> Over the years, my bike has suffered a lot of chips and scratches. When I >> first got my bike I too was upset about the damage, but I made peace with >> it by remembering I’m fighting entropy. Also, the chips and scratches show >> my bike is ridden often, and they're attached to memories of rides past: >> the scratch on my seat from when I leaned my bike against a barbed-wire >> fence, the rock chip from a railroad track, the polished paint from my >> jeans against the frame. The chips and scratches and scuffs are part of >> what make the bike mine. >> >> I would look for a compromise; ask for some sort of shipping refund but I >> would not return the frame, especially if it’s one for which you’ve been >> searching. I would then patch the damage with model paint, and think of the >> scratch as part of the bike’s history, like a scar in a well-worn leather >> jacket. Whenever you see your bike amongst others, you’ll always know there >> are many like it--but that one is yours. >> >> Here’s how I used to fix paint chips: >> >> https://groups.google.com/g/rbw-owners-bunch/c/JfGHDodtmZc/m/T85s2YKWAgAJ >> >> >> >> >> On Jun 22, 2022, at 7:19 AM, Kiley Demond <khde...@gmail.com> wrote: >> >> As some of you know, I have been looking for an early-model 59cm Clem L, >> preferably orange with blue the runner-up. I preferred frame-only because I >> knew that I would probably replace 80% of the components. For some reason, >> I took the wheels too. The frame was pristine but in shipping, the wheels >> were lashed to the frame with a tie-wrap, the hub protector popped off, and >> the hub proceeded to gouge the frame for several days in transit. >> >> I bought this for myself for my 64th birthday and I am bitterly >> disappointed. I can return the frame and start my search over, or I can >> propose remediation. What will it take to fix this? I can live with a >> little bit of marking but it obviously needs to be repaired to seal the >> frame and reduce the cosmetic sting. I can contact Riv about touch-up >> paint, but the frame is from 2016, so.... >> >> Thank you in advance for your thoughts. >> >> -Kiley >> >> <IMG_3218D.jpeg><IMG_3222D.jpeg><IMG_3216D.jpeg> >> >> -- >> >> You received this message because you are subscribed to the Google Groups >> "RBW Owners Bunch" group. >> >> To unsubscribe from this group and stop receiving emails from it, send an >> email to rbw-owners-bun...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/rbw-owners-bunch/9cacd064-3dec-4e58-977e-d600fdb192e1n%40googlegroups.com >> >> <https://groups.google.com/d/msgid/rbw-owners-bunch/9cacd064-3dec-4e58-977e-d600fdb192e1n%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> <IMG_3218D.jpeg><IMG_3216D.jpeg><IMG_3222D.jpeg> >> >> >> -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbw-owners-bunch/003090f1-d677-4dc7-aa49-e25ad256780an%40googlegroups.com.
