George, yes, luckily the shipping was via BikeFlights, who were very good about reimbursement, all things considered. Note that reimbursement wasn't for the total insured amount, but for the amount of repair & repaint. I had to provide first detailed photos of the exterior of the box, the damage itself, and the inside of the box that showed there was packing material, etc. I also had to provide the quote for the repair / repaint, etc. -Max "procedure" in A2 On Monday, October 3, 2022 at 1:32:42 PM UTC-4 George Schick wrote:
> Were you compensated for the damage (presumably by the shipper) well > enough to pay for the frame repair and re-paint? > Looks great now, BTW. > > > On Monday, October 3, 2022 at 11:47:03 AM UTC-5 Max S wrote: > >> This here bicycle arrived damaged in shipping, and off it went to Jack >> Trumbull at Franklin Frame in OH to get the "top" tube and a couple of >> other things repaired. The damage was extensive enough that the frame >> needed to be repainted, so we went after a Clem mustardish color. Props to >> Jack for great work. >> >> - Max "who among us wasn't damaged in shipping?" in A2 >> >> [image: Yves Gomez mustard downtube.jpeg][image: Yves Gomez mustard >> driveside.jpeg][image: Yves Gomez mustard headtube.jpeg][image: Yves >> Gomez mustard seat lug.jpeg][image: Yves Gomez mustard seat tube.jpeg] >> > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbw-owners-bunch/b8137379-dc99-4485-af67-b574ab8a75c0n%40googlegroups.com.
