Re: [RBW] Beware Blue Lug

[P W]

I don’t know if this is widely known but FedEx also don’t run their own delivery programs and haven’t for some time. They license out the FedEx brand to external contractors for deliveries.  It’s just a random guy a lot of the time, with a Fed Ex logo’d van. Most delivery drivers work as independent contractors, or for another company basically.  If you look closely it’ll say so on the van. So FedEx offers great rates to businesses, and great customer service, and FedEx themselves come and pick up your products. So all might appear well at the business end. But on the consumor/receiver end, it can be absolute chaos. I have seen SOME THINGS, let me tell you. I know of several companies that have moved their business to FedEx thinking they’re getting a better deal, only to switch back because the customer service issues on the other end don’t make it worth their savings. So try not to blame Blue Lug. Or not entirely. Businesses, especially smaller ones, are all under the pinch right now. So they’re looking at ways to make their operations run more cost effectively. In this case I would imagine they were promised the world by FedEx and that made sense to them. I would direct your frustrations and anger at the bigger businesses that swindle and scrimp and cut costs at everyone else expense, to maximize profits. Who are gung-ho in reducing labor and workforce costs. Who don’t have employees deliver their goods so they don’t have to worry about unions. And, maybe, the guy in charge of tariffs making that all even worse. (I’ve never heard anything other than lovely things about the people at Blue Lug, and I would imagine the poster before me that mentioned translation issues is onto something. If FedEx lost your package, it is on FedEx not Blue Lug to issue the refund. They’d be out the money just as much as you, otherwise. I wouldn’t trust anything a Fed Ex employee told me. They have no idea at all what happened to your package and why. That much I guarantee.) P. W. ~ (917) 514-2207 ~ On May 11, 2025, at 11:47 AM, Patrick Moore <bertin...@gmail.com> wrote:  Twice I’ve ordered things from Great Britain and had the DHL van pull up to my house within 48 hours (in one case I think it was 36 hours) after hitting the “buy” button. Amazing. The last, 36-hour (I think) delivery was for a Rab anorak, and the earlier one was from SJS, IIRC — both well pre-tariff. On Sun, May 11, 2025 at 5:02 AM Mike Rossi <mwillro...@gmail.com> wrote: … sheesh, I miss DHL. All my orders used to leave Japan and end up in Cleveland, Ohio the next day, and then on my front porch the day after that. The shipping cost more, but, to me, was worth it. -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion visit https://groups.google.com/d/msgid/rbw-owners-bunch/CALuTfguDo4-dQUBzTfmtgUhA3QpQxsPkz1NmbJT%3DCGZWWuCV-g%40mail.gmail.com. -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion visit https://groups.google.com/d/msgid/rbw-owners-bunch/D6084FDB-6533-4803-8E72-916451E75C52%40gmail.com.