Jim, I too had a Phil cassette hub fail (busted interior teeth) after
owning a short while... surprised the heck out of me... just didn't
expect it to fail like that... The Phil Pholks replaced it no
questions asked, but I have since opted for the freewheel version...
easier to replace on my own.

On Nov 4, 5:32 pm, Jim Thill - Hiawatha Cyclery <[email protected]>
wrote:
> We are currently in the process of warrantying a newish Phil cassette hub
> that self-destructed. Phil has wonderful customer service, but I'm not sure
> their hubs are necessarily less prone to failure than more mundane options.

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