Howdy,
First, not all customers are worth having. 

Next, who buys a Rivendell without having even enough info to know that 
Rivendell actually exists? Sounds more like a troll than anything else. 
Give me my money back or I'll sue? Who would he sue if Rivendell doesn't 
actually exist? If they exist enough to be sued then they exist. Ergo, he 
knows they exist and is being weenie-ish.

I probably didn't say that as eloquently as I might have, but I think the 
point is clear enough.

Unfortunately cycling is not immune to the weenies of the world.

Chris
Redding, Ca.

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