This is a good point. The pawls on mine sometimes don't engage properly (actually, they never have done since new) but I'm outside the US so there's very little I can do about it without paying over $100 to ship it back to Phil Wood, since they don't make the tool for replacing the ratchet ring available to other shops. Of course I could dismantle the wheel and send the hub to them, but then I'd have to pay to have the wheel rebuilt.
On Friday, 5 July 2013 03:08:50 UTC+2, Jim Thill - Hiawatha Cyclery wrote: > > A Phil Wood hub would be pretty much non-repairable in most of the world, > too. My buddy Weasel had trouble with his PW hub in Iowa. The small shop he > found wouldn't touch it. Luckily I was able to send him a loaner wheel to > use during the month it took to get the bad hub to Phil and back for > warranty work. And that was in Iowa, not Bolivia. I'd trust the Rohloff as > much as most people trust a Phil freehub. -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/groups/opt_out.
