Can you provide some information on how this happened? I am doing my
first XW system next month and would like to avoid this scenario! Bummer
about Xantrex service. I keep hearing how hard they are trying and a
story like this disappoints.
Todd
Tump wrote:
I am in need of a service center that will work on a XW series
inverter, located on the East coast. Tekris in NJ has never worked on
one & isn't interested. I was on hold w/ Xantrex for 15 minutes so
needless to say I can only hope that the service center is a bit more
professional! Customer smoked the gen2 donut transformer & god knows
what else.
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