I totally agree!

Drake

At 03:48 PM 11/7/2009, you wrote:
I always install a mate.

My logic is that I can try, might not succeed, to walk them over the phone through the many adjustments that might need to be made.
And also look at error messages etc which can save me a bunch of time.

So for those of you who don't include a mate, do you then charge the customer to show up and do a adjustment?

Thanks,

jay

peltz power




On Nov 7, 2009, at 12:10 PM, Allan Sindelar wrote:

Ray,
We usually include the Mate if we expect a backup generator to be the periodic source of a higher C/rate than the PV array for equalizing batteries. The Mate is necessary to initiate an EQ charge algorithm. How do you accomplish periodic EQ with an Outback inverter and no Mate?
Thanks,
Allan Sindelar
<mailto:[email protected]>[email protected]
NABCEP Certified Photovoltaic Installer
EE98J Journeyman Electrician
Positive Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505 424-1112
<http://www.positiveenergysolar.com/>www.PositiveEnergySolar.com

From: <mailto:[email protected]>[email protected] [<mailto:[email protected]>mailto:[email protected]] On Behalf Of R Ray Walters

As far as customer interaction with the MATE, we generally don't provide one. They're way too expensive and hard to understand, and the chances of them screwing up the programming are too great. We install just the cable, and coil it up so that when we come out, we can access the programming without having to remove all the cover plates. Only customers that are comfortable with changing settings, etc. actually get a MATE. (1 out of 10)

R. Walters
<mailto:[email protected]>[email protected]
Solar Engineer

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Drake Chamberlin
Athens Electric
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