Kyocera replaced 296 KC-120s for our customer and paid us more than 1$ per watt for the labor to swap em'
Nick Soleil Project Manager Advanced Alternative Energy Solutions, LLC PO Box 657 Petaluma, CA 94953 Cell: 707-321-2937 Office: 707-789-9537 Fax: 707-769-9037 ________________________________ From: Joel Davidson <joel.david...@sbcglobal.net> To: RE-wrenches <re-wrenches@lists.re-wrenches.org> Sent: Thu, June 10, 2010 7:12:32 PM Subject: [RE-wrenches] Warranty replacement (was Astopower 120 failure) Our customer, an engineer in San Diego, self-installed 28 KC120 modules in 2002. May 25, 2010, he reported that the array output stopped. The same day I emailed him that his test results indicated that the problem was bad cell interconnects, that Kyocera knew of the problem, did not recall the modules, but instead was replacing reported bad modules, and gave him some Kyocera email addresses. The next day someone from Kyocera emailed our customer. June 9 the replacement modules arrived. I don't know if he received remanufactured modules. Joel Davidson ----- Original Message ----- From: "Bill Loesch" <solar1onl...@charter.net> To: "RE-wrenches" <re-wrenches@lists.re-wrenches.org> Sent: Tuesday, June 08, 2010 12:56 PM Subject: Re: [RE-wrenches] Astopower 120 failure Fellow Wrenches, Is there any variation in the "business model" of _any_ other takeover of now defunct module manufacturers? e.g.. Siemens - Shell - SolarWorld? I was recently at one of the solar industries current profit centers, dba "training", which featured, among others, ET Solar (single and multicrystal manufacturer based in China). The subject of warranty came up and the presenter stated that their quality and power output warranty was backed up with warranty insurance such that if ET would not be around in ten days or ten/twenty years the insurance would still be available. Comments? Thanks, Bill Loesch Solar 1 - Saint Louis Solar ----- Original Message ----- From: "Bill Brooks" <billbroo...@yahoo.com> To: "'RE-wrenches'" <re-wrenches@lists.re-wrenches.org> Sent: Tuesday, June 08, 2010 10:46 AM Subject: Re: [RE-wrenches] Astopower 120 failure Carl and David, Of course this means nothing related to the AstroPower warranty. The lawyers at GE Energy were very careful to wait until AstroPower was officially dead before they bought the Equipment to make modules from them. There is no warranty--even though they are materially identical to the early GE product. In the U.S. we call that "business". Bill. -----Original Message----- From: re-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of David Brearley Sent: Tuesday, June 08, 2010 8:32 AM To: RE-wrenches Subject: Re: [RE-wrenches] Astopower 120 failure Carl, Here's an excerpt from a news release that went out in late-December: "Motech Industries Inc. (6244. TW) has signed an agreement to acquire GE Energy�s (NYSE: GE) Delaware solar module assembly operation. The plant, which is located in Newark, Delaware assembles crystalline silicon based photovoltaic modules and currently employs 75 people. Financial terms were not disclosed. With the acquisition, Motech will be granted the rights to use GE Energy�s module trademark for two years. In addition, Motech will assume the responsibility to provide warranty services to GE�s existing module clients. Motech has been a supplier of solar cells to GE Energy for the past four years." David Brearley, Senior Technical Editor SolarPro magazine NABCEP Certified PV Installer � On 6/8/10 10:13 AM, "Carl Hansen" <solar...@cybermesa.com> wrote: > I have a warrantee issue with an Astropower 120, from what I've read it > seems GE bought them out. Does anyone have contact info at hand for GE ? > The panel is showing two burn marks on the backing at the point of two > adjacent solder joints on one cell. > > Carl, > Hansen&Sun Electric > _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
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