All, It took 2 twelve hour days and several hundred miles but we got all of our replacement capacitors installed. It was actually good to go out and see how our systems have fared after 5 years or so. The found two things without exception. All the systems needed their panels cleaned, and...we have yet to figure out a good way to label systems on the fly with something other than a Sharpie which definitely is NOT permanent. On the paperwork don't forget to include the serial number for the replacement capacitor. All of ours started a z100..... Just called Schneider to check up how things are going with our claim. Talked to Allegra who asked if I had been set up as a vendor. I go, "huuu". She says it is her slip up and that she will pass on the additional paperwork needed to process the claim. I asked if she could put her hands on the 12 claim forms I had sent them on the 11th of May. She took my number and said she would be back in touch with me today. Smile, smile, smile...
Andrew Koyaanisqatsi President Solar Energy Solutions, Inc. Since 1987, Moving Portland and Beyond to an Environmentally Sustainable Future. 503-238-4502 www.solarenergyoregon.com "Better one's House too little one day than too big all the Year after." --- On Fri, 4/8/11, Glenn Burt <[email protected]> wrote: From: Glenn Burt <[email protected]> Subject: Re: [RE-wrenches] Xantrex / Schneider recall update To: "'RE-wrenches'" <[email protected]> Date: Friday, April 8, 2011, 12:58 PM We received all our parts this week. Step 1 - remove capacitor in photo with pliers..... Step 2 - install interposing daughterboard Step 3 (surprise) - install three additional brackets to keep the inverter from jumping off the wall & strengthen the front panel from being blown off? Including paperwork to be filled out for each site requiring signatures from the customer and an unposted envelope to submit to receive reimbursement for the trouble... -Glenn Burt -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Peter Parrish Sent: Friday, April 08, 2011 10:56 AM To: 'RE-wrenches' Subject: Re: [RE-wrenches] Xantrex / Schneider recall update We have had our "delivery date" repeatedly pushed out to 2-3 weeks from my date of inquiry. Our latest ship date is "definitely the week of 4/11-4/15 2011". We'll see. Peter T. Parrish, Ph.D., President California Solar Engineering, Inc. 820 Cynthia Ave., Los Angeles, CA 90065 CA Lic. 854779, NABCEP Cert. 031806-26 [email protected] Ph 323-258-8883, Mobile 323-839-6108, Fax 323-258-8885 ________________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of Solar Energy Solutions Sent: Monday, April 04, 2011 4:07 PM To: [email protected] Subject: [RE-wrenches] Xantrex / Schneider recall update Just got off the phone with Schneider Electric, formally Xantrex. They said, "bla bla bla, yada yada yada" and they are hoping our parts will be in by the end of the month. Andrew Koyaanisqatsi President Solar Energy Solutions, Inc. Since 1987, Moving Portland and Beyond to an Environmentally Sustainable Future. 503-238-4502 www.solarenergyoregon.com "Better one's House too little one day than too big all the Year after." _______________________________________________ List sponsored by Home Power magazine List Address: [email protected] Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org _______________________________________________ List sponsored by Home Power magazine List Address: [email protected] Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
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