Chris,
You were kind enough to share offlist the name of the distributor with whom you've become dissatisfied. Actually, given your post below, you came very close to identifying the vendor to any astute reader.
Would you be willing to share, on list being best, the names of those distributors for which you have been given the most and biggest gold stars? We could all benefit.
Thanks, Allan

Allan Sindelar
[email protected]
NABCEP Certified Photovoltaic Installer
NABCEP Certified Technical Sales Professional
New Mexico EE98J Journeyman Electrician
Founder and Chief Technology Officer
Positive Energy, Inc.
3201 Calle Marie
Santa Fe, New Mexico 87507
505 424-1112
www.positiveenergysolar.com




On 4/24/2012 10:28 AM, Christopher Warfel wrote:
I received some fine suggestions after I determined it was unwize to continue to use our current vendor in any large capacity. As a follow-up, we are now waiting almost one month for a very basic equipment order that lead to my original post. There has been no explanation for the delay and today we learned that they didn't even enter the order completely. Forget the NABCEP solar sales consultant, how about a company that can acknowledge and process a PO.

On 4/13/2012 8:51 AM, Christopher Warfel wrote:
We have been using the same wholesale supplier for many years for most of our solar electric equipment purchases.  It's been a difficult relationship. Orders are not acknowledged, delayed in processing, delays in shipping, etc. They advertise as a nation-wide supplier but they are not staffed on weekends when we often find they made a mistake in our order.  It takes more time and effort to manage the purchase order than we care to continue to commit. I am asking if there are suppliers out there that are not such a problem. I know this isn't a technical question, but it has much to do with our industry. Contact me off line if that is deemed most appropriate. Thanks for any insight.



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