The current units that are being exchanged for these outdated products actually have a lower start voltage, or in the case of the 6000U, the same voltage window. There is no re-stringing needed in any of the replacements I have dealt with.
There had to be a time when the product life cycle ended. We cannot get parts for repair of these units anymore. So we are offering a upgrade to more efficient and newer technologies. SMA America, LLC Steve Jefferson Supervisor, Service Line 6020 West Oaks Blvd, Suite 300 Rocklin, CA 95765 - 3714 U.S.A. Tel: +1 916 625 0870 Fax: +1 916 624-2445 Service Line +1 877 697 6283 (Toll Free) Email: [email protected] www.SMA-America.com This email and any attachments thereto may contain SMA America, LLC confidential, privileged and private material for the sole use of the intended recipient. Any review, copying, or distribution of this email (or any attachments thereto) by others is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete the original and any copies of this email and any attachments thereto. Thank you. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Bob-O Schultze Sent: Wednesday, February 20, 2013 9:09 AM To: RE-wrenches Subject: Re: [RE-wrenches] SB2500 Refurbish program gone Just about the worst thing a company can do, IMO, is "orphan" a vast number of their early products. This is a slap in the face to the early adopter Wrenches who's recommendations made your company into what it is today. Offering "replacements" which require higher array voltages is clearly just not a viable solution. Sad and insupportable. On Feb 20, 2013, at 8:51 AM, Steve Jefferson wrote: Morning Wrenches, SMA is no longer supporting the SWR model line, due to lack of available components. This includes the 1800, 2100, 2500, 3800, 6000U and 700U. These are all of our "legacy" products. There are a couple different options for upgrades. The SB5000US is not one of them, it was for a short time while we were putting together the program for replacements. There is no "3rd Party" repair facility. If you have questions about the upgrade program, please contact me offline. Thanks SMA America, LLC Steve Jefferson Supervisor, Service Line 6020 West Oaks Blvd, Suite 300 Rocklin, CA 95765 - 3714 U.S.A. Tel: +1 916 625 0870 Fax: +1 916 624-2445 Service Line +1 877 697 6283 (Toll Free) Email: [email protected] www.SMA-America.com This email and any attachments thereto may contain SMA America, LLC confidential, privileged and private material for the sole use of the intended recipient. Any review, copying, or distribution of this email (or any attachments thereto) by others is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete the original and any copies of this email and any attachments thereto. Thank you. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of William Miller Sent: Tuesday, February 19, 2013 1:18 PM To: RE-wrenches Subject: [RE-wrenches] SB2500 Refurbish program gone Friends: SMA is no longer offering refurbished SB2500 inverters. If you find a dead one, the only option is to acquire a refurbished SB5000US for $700.00. This is touted as an "upgrade" but I don't see it that way. Rarely will you want to add more solar. Usually the system was originally designed to either fill the roof or provide the needed solar energy. Furthermore, try matching strings of modules from a 5 or more year old system with new modules. Ain't likely to happen. And the 5000US is just bigger and won't always fit where the 2500 was. Added headache: The SB5000US inverters are sent out sans accessories, specifically: mounting bracket, bug screens, fasteners or AC/DC disconnect. They are sent as if you are replacing an existing 5000US and have those parts already. The AC/DC disconnect function may not be needed since you already should have AC/DC disconnecting means outboard of your 2500 (or 1800, for that matter), but the AC/DC disconnect is part of the mounting system. Without it the bottom of the US inverter is just swinging in the breeze. An option is to build a flat bracket, pretty easy to do, but you would want to be warned in advance so you bring the material and metric fasteners. It is a shame that with such a large installed base of SB2500 inverters out there that the factory will no longer repair them. Is there a third party repair shop I don't know about? William Miller Miller Solar Voice :805-438-5600 email: [email protected] http://millersolar.com License No. C-10-773985 _______________________________________________ List sponsored by Home Power magazine List Address: [email protected] Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org _______________________________________________ List sponsored by Home Power magazine List Address: [email protected] Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org _______________________________________________ List sponsored by Home Power magazine List Address: [email protected] Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org _______________________________________________ List sponsored by Home Power magazine List Address: [email protected] Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
