Dave,

The problem occurs when the kWh meter sends data. I would expect any neighbors' meters on the same transformer to cause trouble. And probably neighbors that are not on the same transformer too.

Kent Osterberg
Blue Mountain Solar, Inc.
www.bluemountainsolar.com
t: 541-568-4882

On 4/15/2013 1:12 PM, Dave Palumbo wrote:

I'd like to revisit a thread from early February where we were discussing Enphase microinverters going off line due to utility power quality issues when "Pinging" of smart meters occur.

I have a system where I was told by Enphase that they applied their software fix in late March, but in this case it did work in fixing the problem of the inverters dropping for anywhere from 5 minutes to an hour a couple of times per day. The drops are not regular and now it appears that they are not connected to the pinging of the meters on my customers site as we had the utility change their schedule to only ping at midnight.

We are still seeing AC Frequency Out of Range errors almost daily on our M-215 inverters. Sometimes it is for only several inverters and other times up to the whole array of 32 inverters. On my other Enphase systems have no problems.

What other issues besides utility pinging of my customers smart meter could be causing the problem?

Could the pinging of the neighbors meters by the utility off of the same transformer be affecting the Enphase M-215's? I'm suspicious of something other than this because the errors occur at random times that appear unrelated to utility pinging.

Thanks,

Dave

David Palumbo

Independent Power LLC

462 Solar Way Drive

Hyde Park, VT 05655**

*/www.independentpowerllc.com /*

Vermont Solar Partner

25 Years Experience, (802) 888-7194

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