There is a setting in some older SI that allows for generator back feed, no 
idea why. It's not in the newest version that I can find (euro).
I had to fix a system ( not mine) and once that setting was fixed no more genny 
issues. 

But overall I believe this inverter has a totally different way it handles the 
generator vs other inverters, ( it has to) so
I'm not sure I agree with the email from Schneider. 

Jay
Peltz power

Sent from my iPhone

> On Sep 19, 2014, at 6:11 AM, Tump <[email protected]> wrote:
> 
> I too must agree with Kevin, SMA & SI is the kind! (although I have had a few 
> fail) SMA IS the ONLY company that will expedite new inverter AND compensate 
> monetarily, not just talk but they DO. Yeah its a bit&H when the installs are 
> on islands cause their heavy but quality IS there, support IS there and their 
> Tech support does acknowledge that the manual is complicated and there are 
> places that exist in the manual that don't exist in the inverter but they are 
> very patient, (uncomplaining, tolerant, resigned, stoical;calm, composed, 
> even-tempered, imperturbable, unexcitable, accommodating,understanding, 
> indulgent; informal unflappable, cool.)and the product is well worth the 
> additional up front costs! ...... No I don't work for SMA! 
>> On Sep 18, 2014, at 7:45 PM, Kevin Pegg wrote:
>> 
>> Our firm has installed many Sunny Island hybrid gen cycle charge systems. In 
>> my experience they are hands down the most reliable inverter system out 
>> there for this application. Many sites that have been working perfectly with 
>> 100% uptime over several years. Most sites we visit once a year to check and 
>> there are no issues at all.
>>  
>> There are many small tricks on the install side to get to reliability like 
>> that. While the menus with the 8 characters and all manner of acronyms can 
>> be daunting, once it's configured there's generally no changes needed. Tying 
>> in the webbox option makes it a lot friendlier to program and monitor.
>>  
>> My direct experience does not match with the last paragraph comments. The 
>> only problematic installs we have worked on were installed by others and not 
>> installed well.
>>  
>> Kevin Pegg 
>> EA Energy Alternatives Ltd. 
>> 37471 Hwy 16 E 
>> Telkwa, BC  V0J 2X2 
>> 250-846-9888 
>> Http://www.EnergyAlternatives.ca
>> -----Original Message-----
>> From: RE-wrenches [mailto:[email protected]]On 
>> Behalf Of William Miller
>> Sent: September 17, 2014 10:23 PM
>> To: RE-wrenches
>> Subject: [RE-wrenches] Sunny Island sending power to the generator??
>> 
>> Colleagues:
>>  
>> I was invited to troubleshoot a Sunny Island system.  What I found is a 
>> Sunny Island mini-grid system behaving oddly.  The generator, when started 
>> with the SI, would run for a few minutes and then shut down.  Further 
>> investigation revealed that the SIs were indicating that the inverters were 
>> sending lots of power back to the generator, even with the Sunny Boy turned 
>> off. 
>>  
>> I don’t know if this was actually the case, nor can I grasp how this could 
>> happen.  The system was programmed as a PV/Gen only system.  Fortunately I 
>> reached an off-grid tech at SMA and we were able to resolve the issue.  I am 
>> not sure what we did but I suspect that simply rebooting the Sunny Islands 
>> was the cure.
>>  
>> I post this in case any of you experience this problem and could benefit 
>> from my experience.  Also, I want to understand this better.  Could it be 
>> true that the inverters could send power to the generator?  I know the 
>> circuitry is there to sell to AC2, which is how this system would work as a 
>> true grid-interactive system, but how did it get triggered?  Was it 
>> battery-selling to the generator?  I welcome any comments.
>>  
>> What I am starting to think is that the Sunny Island system, like any 
>> feature rich system, is complicated and has the potential to be less 
>> reliable than simpler systems.  On the plus side I could also think of these 
>> systems as job security for the knowledgeable technician.
>>  
>> Sincerely,
>>  
>> William
>>  
>>  
>> <image002.jpg>
>> Lic 773985
>> millersolar.com
>> 805-438-5600
>>  
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