Hi: The Solar Group of Schneider now has our own website, under our direct control, where we can effectively manage solar product info. On the website you will find FAQ's and info on how to contact Tech Support as well as all the other info about our products. Here's the Tech Support Contact info and FAQ link for our website.
http://solar.schneider-electric.com/faq/ I'm personally disappointed that you have had trouble getting through to tech support. Please let me know if you used the contact phone and e-mail above and let me know when the tardy/poor support occurred. I will pass the message that we need to do better to the right people. JARMO _____________________________________________________________________________________ Jarmo Venalainen | Schneider Electric | Solar Business | CANADA | Training & Development Specialist - Senior Phone: +604-422-2528 | Fax: +604-420-1591 | Mobile: +604-505-0291 Email: [email protected] | Site: www.SEsolar.com | Address: 3700 Gilmore Way, Burnaby, BC V5G4M1 *** Please consider the environment before printing this e-mail From: [email protected] To: "RE-wrenches" <[email protected]>, Date: 10/09/2014 11:23 AM Subject: [RE-wrenches] Schneider Technical Support Sent by: "RE-wrenches" <[email protected]> Does anyone have a number for Schneider's solar tech support? It seems impossible to reach people there with a direct question, without having to send an email and wait by a phone....something it is hard to do and make money at the same time. Thanks, Daryl DeJoy NABCEP Certified PV installer Penobscot Solar Design _______________________________________________ List sponsored by Redwood Alliance List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/[email protected]/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. ______________________________________________________________________
_______________________________________________ List sponsored by Redwood Alliance List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/[email protected]/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org
