I will have the students perform the update next week.  This MATE has been in 
service for 3 years and this is the first time we've had problems. 

Thanks!

Jesse Dahl

NABCEP PV Installation Professional
IBEW Local 292 - Electrician 
Electrical/Solar PV Instructor - HCC

Sent from my iPhone

> On Nov 4, 2016, at 1:08 PM, Lones Tuss <[email protected]> wrote:
> 
> Hello Mr. Dahl
> I believe a Firmware update will be required. Down load the latest Firmware 
> from the OutBack Website onto an otherwise empty SD card. Insert the SD card 
> in the Mate3 then power it up.
> 
> If you press and hold the UP button it will force an update. 
> After the update is complete it might be a good idea to clear the Internal 
> Data Logs.
> Press Lock 
> Enter the password 141
> select Settings then System
> Scroll down to 
> Clear Internal Data Log
> Then choose yes.
> This should get you up and running.
> If it does not help email me directly for further assistance.
> 
> 
> 
> Take Care sir
> 
> Lones Tuss
> Applications Engineer
> OutBack Power Technologies
> 17825 59th Ave NE, Suite B, Arlington, WA 98223
> 360.618.4383 Office | 425.213.8794 Cell
> www.outbackpower.com
> 
> 
> -----Original Message-----
> From: RE-wrenches [mailto:[email protected]] On 
> Behalf Of Solar
> Sent: Friday, November 04, 2016 4:24 AM
> To: Wrenches
> Subject: [RE-wrenches] MATE3 restart
> 
> All,
> 
> We have a MATE3 on campus that resets each time you press a button to leave 
> the main screen.  For example, we will press the "charger" button followed by 
> pressing the "graph" button, at this point the screen will stall. The other 
> buttons won't work at this point and the MATE will shut off and restart. 
> 
> 
> Jesse Dahl
> 
> NABCEP PV Installation Professional
> IBEW Local 292 - Electrician 
> Electrical/Solar PV Instructor - HCC
> 
> Sent from my iPhone
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