Nick Soleil, Can you please email me? I hav been emailing (3 times)
Enphase about a mistake I believe in the IQ6 manual, and I have not
received any response. The issue centers around what takes the inverter
off line. It says phase to phase, but our recent experience is phase to
neutral. The local utility's transformer's secondary winding was
begining to fail. It blew the OCPD. The utility replaced the fuse,
measured only phase to phase and thought everything was back in working
order. We measured phase to neutral and let them know of the problem.
According to what I can find, the IQ6 should have still operated onthe
phase to phase voltage it was seeing, but all 26 IQ6s went of line.
Thank you, Chris
On 6/14/2018 1:28 PM, Chris Schaefer wrote:
Roy,
Nick Soleil is on the wrenches list and is employed by Enphase.
Christopher Schaefer
On Wed, Jun 13, 2018 at 2:58 PM, MDElectricSolar
<[email protected] <mailto:[email protected]>> wrote:
707-763-4784
On Wed, Jun 13, 2018 at 10:29 AM Roy Butler
<[email protected] <mailto:[email protected]>> wrote:
Does anyone have contact information for Enphase Tech Support?
Thanks in advance!
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