Outback has been good at sending a crossover replacement, meaning the new one arrives then you send back the old one. The MATE3 has problems, I have replaced one twice.
On Wed, Oct 10, 2018 at 9:30 PM Jay <jay.pe...@gmail.com> wrote: > Hi Dana, > > If you look at the graphs, are they smooth or really kind of unclear ? > > How often do you clear the internal data? > > The mate 3 has a fatal flaw. Th internal data will over write code once > memory is full. > > One indicator is locking up, another is the graphs looking unclear. > > It’s recommended to clear it at least every 6 months. > > And even with current firmware and clearing memory, I still see it happen. > > Jay > > > > > > > On Oct 10, 2018, at 4:51 PM, Dana <d...@solarwork.com> wrote: > > My learned fellow Sparkies, > > > > I have at home off-grid Radian with Mate 3 monitor. Periodically & > randomly my Mate 3 blanks out and requires a reboot (un-plug / re-plug). > While this is not such a big deal to address, the total loss of ALL the > performance & usage data is really concerning in the event that I need the > data for a T/S. > > > > I have not called OB as there is no cell service at or near the system and > to do so is a huge time killer back & forth & waiting to check again. I am > convinced the brain trust here is the answer. > > > > Has anyone else experienced this? > > Any remedial action to correct this issue? > > > > Let me know & thanks. > > > > > ---------------------------------------------------------------------------- > > Dana Orzel NABCEP # 051112-136 > > Cell - 208.721.7003 Email - d...@solarwork.com > > Great Solar Works, Idaho Inc www.solarwork.biz > > ID PV Contractor - # 028765 - ID PV Electrician # 028374 > > "Responsible Technologies for Responsible People since 1988" > > Please consider the environment before printing this email. > > > > > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > -- Chris Mason NABCEP Certified Solar PV Installer™ Solar Design Engineer Generac Generators Industrial technician www.cometsolar.com <http://www.cometenergysystems.com> 264.235.5670 869.662.5670 Skype: netconcepts
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