Jason,

Yes the LCD displays can be swapped out. I had an issue with one earlier
this year on a SB6000US and SMA sent a replacement. Very easy to swap out.
Good luck with tech support.

-Chris

On Mon, Aug 10, 2020 at 7:20 PM Jason Szumlanski <
[email protected]> wrote:

> I'm zeroing in on an answer and will share when I get it. I sent an email
> at the recommendation of the first-line customer service rep. One person
> responded saying to call customer service (haha). A few minutes later
> another one said the cover needs to be replaced to maintain the NEMA
> 3R rating and gave me another email to get information on availability.
>
>
>
>
> On Mon, Aug 10, 2020 at 5:05 PM Jason Szumlanski <
> [email protected]> wrote:
>
>> Does anyone know if the LCD displays can be replaced? I have a client
>> with three SB6000US and one SB3000US all manufactured in 2007 and all four
>> displays are shot. I'm not sure why it is so hard for SMA tech support to
>> give me a simple answer on this. I just had a mind-melting hour-long phone
>> call with them about this and the easiest currently-available replacement
>> for an out-of-warranty SB6000US. I failed to get a straight answer
>> on either question.
>>
>> Jason Szumlanski
>> Florida Solar Design Group
>>
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