Have you tried contacting Primus (https://www.primuswindpower.com 
<https://www.primuswindpower.com/>).  They did have parts for Whisper turbines. 
 I have a new Whisper 200 sitting on a shelf in my warehouse that needs blades 
and controller.  I contacted Primus a few years back and they had all the stuff 
I needed to make this a complete kit, but I don’t have a customer that wants 
it. So, it’s just sitting there...

Best Regards,
Jeremy Coxon NABCEP # 091308-21
Vice President
MWBE Certified


On Nov 29, 2020, at 5:50 PM, [email protected] wrote:

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Today's Topics:

  1. SW Wind whisper controller troubleshooting (Jay Pozner)

From: Jay Pozner <[email protected]>
Subject: [RE-wrenches] SW Wind whisper controller troubleshooting
Date: November 29, 2020 at 9:46:24 AM EST
To: RE-wrenches <[email protected]>


Hello Wrenches
 
I am challenged recently troubleshooting a Southwest wind whisper controller.  
It is of the type with a brake toggle switch on the top, and a green and red 
light indicating charging and braking modes, with a dump load integrated in the 
unit itself.  The optional display we swapped from the original controller.  
The wind machine is a whisper 100.   I noticed the controller was bad during a 
battery swap.  The suspicion was a lightning strike, as a surge arrestor was 
blown, and the boards front side was cooked.  Because of COVID the clients’ 
budget was really tight the cheapest solution was to replace a like for like 
used controller which I found from a respected installer who pulled it from a 
previously working system.  The system itself I inherited from an installer 
who’s work I have been fixing for years, and who’s craftsmanship has proven 
questionable over and over again.  
 
In replacing the new controller, we were extremely careful to perform all test 
and procedures found in the manual to ensure the new controller wasn’t subject 
to some malfunction that had cooked the first. We verified the switch positions 
for 24V on the circuit board and the dump load was wired correctly as well.  
The AC input resistance and voltage were within reason, and the conductors 
tested out on the megger as well.   That said the associated manual is not very 
detailed, and the condition that we are dealing with now is that when 
connected, the newer controller has both the red brake light and the green 
charging light illuminated on top of the unit and the break is engaged 
regardless of the position of the brake toggle switch.  There are no details in 
the manual describing this condition.   We tried power cycling the unit by 
disconnecting the battery, and we also tried the reset button on the power 
board multiple times.  The manual goes on to state after repeated attempts 
using the reset button with no result to contact SWW technical support.  I 
tested the unit on the bench power supply as well.  While occasionally on 
start-up I might get a quick light sequence it always reverts to the same state 
as mentioned before with the brake engaged and lights on. 
 
In the interest of trying to be somewhat concise I did find some strange 
anomalies during this fun adventure, but for now, the questions I have for you 
all is if you ever have seen this condition and what might have caused it? Is 
there a special reset procedure SW Wind had up its sleeve if the reset button 
didn’t work as stated in their manual?  While I completely respect where the 
original controller came from, could it have been failed out of the box if by 
chance during their decommissioning the disconnection from either the AC or DC 
inadvertently happened inversely?  More likely though is there a sleeping 
problem I missed that could have subjected the newer controller to the same 
issue as the first?  If the resistance and voltage test on the incoming AC side 
prove in spec, can I rule out our issue is coming from the tower side, or is 
there anything else I can examine? I’ve searched for white papers and called 
around a fair amount but haven’t found much direction.  Anything you all could 
pass on would greatly be appreciated.



Jay Pozner
(970) 642-5554
www.nunatakenergy.com <http://www.nunatakenergy.com/>
NABCEP Certified PV Installer:
Cert.#031310-177



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