This issue makes SolArk a non-starter (pun intended) for us. I am not a bit interested in trying to resolve simple issues (like running a 120V table saw - come on!) that should be taken care of before a product is released for sale. Like a lot of places, it looks like net metering is pretty much going away here which means a lot more storage based systems down the road. Based on what I’m reading lately from you guys, the manufacturers have a long long way to go to making these systems perform properly. Most of our customers want whole house back up and they don’t want to manage loads. We compete against a bunch of electricians that are hocking whole house gensets for a few grand, so why would anyone want a more complicated more expensive back up solution.
I for one do not want to place my customers in the position of being a test bed for these systems and I sure don’t want to deal with the legal/financial results of a non or semi functional system that isn’t properly engineered. We’ve done a decent amount of DC coupled lead acid off grid/gen and “off grid”/gen/net metered for the last 15 years without any problems - these systems are running well pumps, 5 ton AC units, full wood working shops, you name it. Schneider, Outback, and Magnum have all been able to handle these loads without blinking. After reading glowing reviews about Solark on this forum, I had been seriously considering trying out SolArk on an upcoming large system - not now. I don’t know, it just seems crazy to me to have to put in an autoformer on an 8kW, supposedly balanced, inverter. I’ll think pass. My days of providing free field tech support to solar manufacturers are over. This industry is old enough and large enough now to put that paradigm to rest. Best Regards, Jeremy Coxon NABCEP # 091308-21 Vice President MWBE Certified
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