Eric, Have you had the same issues with SolArk when multi-mode?  We are getting ready to put one in.  Chris

On 1/6/2022 1:25 PM, Eric Smiley wrote:
Kirk
We tried using SolArk for off- grid applications but stopped for several reasons:
- surge on single phase loads
- too many firmware updates  (i.e. bugs in the firmware or new features that are standard in other inverters) - too many service calls: false positive arc faults, AGS not working, battery over charging,.. - not modular. If one component has an error, it can take out the whole system.
- too reliant on an internet connection
- hidden settings that aren't described in the manual - including one that could only be accessed via the internet and left a customer without AGS for several months until they hooked up their satellite internet. We thought we were going to have to replace the inverter.

We've gone back to equipment that does less and has a longer track record; so we don't feel like we're beta testing equipment with our clients and we know what the limitations are. Tech support has been great and the monitoring is quite good. It just hasn't been reliable enough for full time offgrid.

When we compare the service calls for our Magnum, Outback, Conext, Trace (yes we still have two SW systems going strong) and SolArk systems, the initial savings with SokArk disappear. I can't recall the last time I had to repair/service a Magnum system unless it was user error.
Keep it simple!

Eric Smiley
Project Manager, North Island

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On Thu., Jan. 6, 2022, 09:28 Jerry Shafer, <[email protected]> wrote:

    Kirk
    You can also connect an outback through the NaMaka and the optics,
    plus the Outback has better surge power then the SolArk, We use
    both Solark and Outback coupled with the Blue Planet, 2.0 and now
    the 3.0, Yes solark can do 3 phase including delta, has high
    voltage dual PV input, Outback has one big benefit and that is
    surge along with being modular from internals to charge
    controllers, all separate and serviceable individually

    On Wed, Jan 5, 2022 at 6:45 AM Kirk Herander <[email protected]>
    wrote:

        Hi All,

        I am considering changing the inverters on several Blue ion HI
        LFP storage systems I'm installing this Spring from Outback
        Radians to Sol-Ark. I have no experience w/ Sol-Ark, but it
        seems more advanced than the Radian. I'm wondering if Sol-Ark
        and the BI Namaka gateway/monitor can directly interface as
        Namaka can with some inverter brands. And I'd be interested in
        hearing of any experiences you may have as to how nicely these
        different components play together. Thanks.

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