Yep, "gateway offline" id the OpticsRE message. I will explore the
auto-reboot, is it programmable through OptisRE?

I've never gotten a Mate3s to communicate over satellite internet. Just
didn't work, even though the household LAN was fine over it. The customer
had to invest in a Verizon cell modem( ie. jetpack) and I used the SIM card
in a 3rd party modem, that works fine.

On Wed, Feb 16, 2022 at 3:07 PM Dan Fink <[email protected]> wrote:

> Kirk -- Is it connected to OpticsRE, and do you get "Gateway Offline"
> status when this happens? I've had weird offline intervals in the past, and
> many Mate 3s firmware updates ago I set them to auto reboot every 24 hours
> which fixed weird offline intervals. My experience with Mate 3s / OpticsRE
> over HughesNet has been 50/50; works for some sites, not for others. The
> auto reboot has fixed all my similar issues so far as Chris mentions, but I
> have not had any problems with it not finding DHCP and getting back online
> by itself after an internet outage. Never seen that before here.
> Dan Fink
> Owner, Buckville Energy Consulting LLC
> IREC Certified Instructor for PV and Small Wind Installation
> NABCEP Certified PV System Inspector
> NABCEP PV Associate
> d <[email protected]>[email protected]
> 970-672-4342
>
>
>
>
> On Wed, Feb 16, 2022 at 12:24 PM Kirk Herander <[email protected]>
> wrote:
>
>> Hello all,
>>
>> I've had several Mates go offline (refuse to send data) to the host
>> lately. Totally different sites. The front panel looks perfectly normal.
>> But they can only be restored by unplugging the Lan and Hub cables, then a
>> normal reboot will occur and OpticsRE  is restored. Ideas???
>>
>> --
>>
>> *Kirk Herander / **[email protected] <[email protected]>*
>>
>> *Owner|Principal, VT Solar, LLC*
>>
>> *Celebrating our 31st Anniversary 1991-2022!!*
>>
>> *www.vermont.solar*
>> <https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0>
>>
>> dba Vermont Solar Engineering
>>
>> 802.863.1202
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-- 

*Kirk Herander / **[email protected] <[email protected]>*

*Owner|Principal, VT Solar, LLC*

*Celebrating our 31st Anniversary 1991-2022!!*

*www.vermont.solar*
<https://nam02.safelinks.protection.outlook.com/?url=www.vermontsolarnow.com&data=02%7C01%7C%7C9f0330d75a244870112408d685311841%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636842843233477645&sdata=0NjyuKeQbEK6245SNnk8X4XnP9Q%2B%2BqtvcALkdDghvk4%3D&reserved=0>

dba Vermont Solar Engineering

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