I wish I shared your optimism Scott on the LG Prime 16 being better battery than the LG Resu10. When I field tested the Resu 10 with
Schneider in 2017,
the specs on the unleased 48VResu 16 were the same for charge and discharge as the Resu10. You would think the larger battery would be better
but it was not. The same BMS I would guess.

The fact that you can't use any of these LG batteries without the loop closed to the inverter is a serious flaw (they shut down without the heartbeat) that people like Discover AES learned from. Something very wrong that LG is still in the dark ages of a home battery, in my opinion.

AES did not carry out this poor design policy and built the perfect LFP for my clients and my wife and I.
 LG is NMC and even advertised them installed in a Kitchen?

We killed the Resu 10 with too much XW charge current BTW. The dead ones went out to the desert of California to be recycled. Another story.....

Dave Angelini Offgrid Solar
"we go where powerlines don't"
http://members.sti.net/offgridsolar/
e-mail  offgridso...@sti.net
text 209 813 0060

On 2022-11-14 7:02 am, Scot Arey via RE-wrenches wrote:

Quite honestly this has been a complete nightmare but progress has been made.

We have 7 or so batteries under recall and 3 that needed warranty support. We waited for....nine months...until the first replacements and that was only because our office manager was a woman on a mission and incessantly calling and emailing.

LG seems to have improved its position and has replaced in a more timely way some of the failed batteries.

I'm hoping the LG Prime 16 is a better battery than the LG Resu10. Seems so and I like the high discharge capability that really pairs well with a SE11400 Energy Hub inverter. We've had one warranty of a Prime 16.

Feel free to contact me offline to makew sure you have the right numbers and POCs. There have been some personnel changes made and I assume that was to make improvements.

From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> On Behalf Of Kirk Herander via RE-wrenches
Sent: Monday, November 14, 2022 8:31 AM
To: re-wrenches@lists.re-wrenches.org
Cc: Kirk Herander <kirkh@vermont.solar>
Subject: [RE-wrenches] LG Chem RESU warranty

All,

Have any of you waiting for repair / replacement of these battery packs had any success in the last year?

I have -3- deemed defective units. One was sent back, over a year ago, still no word from LG on replacement status.

The other -2- have been awaiting return boxes for over 6 - 9 months.

My many requests for status have gone without reply from LG - I have been using the latest contact info to my knowledge.

Any thoughts / experiences on this nightmare subject?

FYI - none of my failed units were on their recall lists!!!

--

Kirk Herander / kirkh@vermont.solar

Owner|Principal, VT Solar, LLC

_Celebrating our 31st Anniversary 1991-2022!!_

www.vermont.solar [1]

dba Vermont Solar Engineering

802.863.1202
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