I will agree but despite my frustrations, as long as you update firmware on BOTH the insight & the XW PRO inverter it seemed to address at least that issue. Once FW updated you must, accessing the config menu on the inverter, go to the “control” menu, then go to the reset, select the bottom reset "ALL factory defaults”. Once updated reapply grid code & your settings. CYCLE the system to operating then back to standby twice to place your settings into the “non volatile” memory. I find there are a lot of menu settings and would really like to have a flow chart that describes settings according to the application of the inverter. Off grid uses a certain background color, your settings using an LiFe battery, uses a different color conflicting settings red or so etc. Paper works better for me as opposed to 2 computers and even then its way to easy to enter conflicting settings…. IMO. Im old & not to computer savy. > On Dec 6, 2022, at 3:03 PM, Eric Smiley via RE-wrenches > <[email protected]> wrote: > > Thanks. That was the feedback we already received. I think it is SOP for > Schneider to tell you to reinstall firmware and reset to factory - no matter > what the problem. > Fortunately, we have to go back to do some more wor - they are finally > receiving their generator. That will give us a chance to recommission the > system. > > > Eric Smiley, Project Manager > [email protected] <mailto:[email protected]> > T: 250.703.6004 <tel:+12507036004> > T: 888.386.0116 <tel:+18883860116> > VIRIDIANENERGY.CA <https://viridianenergy.ca/> > <https://viridianenergy.ca/> > > > On Tue, 6 Dec 2022 at 11:45, Tump via RE-wrenches > <[email protected] > <mailto:[email protected]>> wrote: > I have heard this too. Eric from SE has been cced here and the first thing I > was told to due was: Set inverter to bypass (someone needs to be on site, as > the inverter will shut off during reboot) Check & update firmware, RESET ALL > factory defaults and reenter your grid code. > If you find this a bit confusing, Tech support IS QUITE supportive. >> On Dec 5, 2022, at 11:52 AM, Eric Smiley via RE-wrenches >> <[email protected] >> <mailto:[email protected]>> wrote: >> >> The inverter produces acceptable noise under no-load and at loads above 50 W >> or so. >> The noise (humming/buzzing) increases drastically at low power. So, >> essentially it makes a lot of noise at night. >> Has anyone else encountered this? We suspect it is the transformer vibrating >> - some kind of resonance with the inverter enclosure. But it's the first >> time we have encountered this. >> >> >> Eric Smiley, Project Manager >> [email protected] <mailto:[email protected]> >> T: 250.703.6004 <tel:+12507036004> >> T: 888.386.0116 <tel:+18883860116> >> VIRIDIANENERGY.CA <https://viridianenergy.ca/> >> <https://viridianenergy.ca/> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> Pay optional member dues here: http://re-wrenches.org >> <http://re-wrenches.org/> >> >> List Address: [email protected] >> <mailto:[email protected]> >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> >> >> There are two list archives for searching. When one doesn't work, try the >> other: >> https://www.mail-archive.com/[email protected]/ >> <https://www.mail-archive.com/[email protected]/> >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org> >> >> List rules & etiquette: >> http://www.re-wrenches.org/etiquette.htm >> <http://www.re-wrenches.org/etiquette.htm> >> >> Check out or update participant bios: >> http://www.members.re-wrenches.org <http://www.members.re-wrenches.org/> >> > >> Tump <>[email protected] <mailto:[email protected]> www.SWNL.net <> >> Solarwinds Northernlights >> Serving Mid Coast Maine & Northern California >> 207-832-7574 Cl. 610-517-8401 >> >> Blair "TUMP" May >> ******** MAINE'S CHARTER ******** >> NABCEP "Certified PV Installer" >> >> ******** MAINE'S CHARTER ******** >> Trace Xantrex "Certified" Dealer / Installer" >> > > > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > <http://re-wrenches.org/> > > List Address: [email protected] > <mailto:[email protected]> > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > <https://www.mail-archive.com/[email protected]/> > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org> > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > <http://www.re-wrenches.org/etiquette.htm> > > Check out or update participant bios: > http://www.members.re-wrenches.org <http://www.members.re-wrenches.org/> > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org >
> Tump > <blocked::mailto:[email protected]%22%20%5Co%20%22blocked::mailto:[email protected]>[email protected] > www.SWNL.net > <blocked::http://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/> > Solarwinds Northernlights > Serving Mid Coast Maine & Northern California > 207-832-7574 Cl. 610-517-8401 > > Blair "TUMP" May > ******** MAINE'S CHARTER ******** > NABCEP "Certified PV Installer" > > ******** MAINE'S CHARTER ******** > Trace Xantrex "Certified" Dealer / Installer" >
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