I have to chime in with my experiences with REC as well. One of the reasons we continue to sell their modules is their high marine salt spray rating. Short term, installing any module in the Caribbean or the coast of Maine can be successful, but the longevity of highly rated modules like the ones REC manufactures guarantees success for the long run. We installed a 32 module REC array on Cat Island in the Bahamas about 18 years ago. The system performed as expected but REC found there was a defect in the sealing of the junction boxes and put out a recall on them. After discussions about the reality of removing and shipping back 32 modules to California from Cat Island they suggested we work with them to do the recall work in the field. Here my memory might be a bit weak, but I remember two techs coming down to do the work as we removed modules. It was a day or twos work but the work was completed successfully. If my memory serves me correctly Tom Donkin was one of the techs and the other tech was George McClellan. Correct me if I'm wrong, George, it seems like a lifetime ago. REC also stepped up another time in my career in 2010 while I was doing relief work in Haiti after the earthquake. The town of Leogane, where we were working, had it's entire infrastructure(water/electric/sewer) destroyed. I asked different manufacturers I had been buying from for years if they would donate equipment so I could put together a system to provide water to relief workers and townspeople. REC stepped up in a big way to help, donating a pallet of modules. They made a difference and I am happy to say except for that one recall years ago we have never had a single warranty claim with them. Just one man's experience.....
Daryl DeJoy NABCEP Certified PVIP since 2006 Island Energy Storage On Fri, May 17, 2024, 2:57 PM Lou Russo via RE-wrenches < [email protected]> wrote: > We have installing REC for 15 years with no issues. George and his team > have been nothing but awesome to work with. We have never had to file a > warranty claims. > > As a certified installer the improved warranty and labor credit if there > is a claim has been a great selling point for us as well. > > Their app for registering panels is easy. > > > On Fri, May 17, 2024, 6:54 AM david quattro via RE-wrenches < > [email protected]> wrote: > >> Hi everyone, >> Does anyone have positive or negative experience with REC modules? >> Specifically failure rate, and how the company acts when an RMA is >> necessary. Thank you >> >> David Quattro >> >> CA License # 954020. C-10, C-46 >> ph (415) 312-2661 >> www.quattrosolar.com >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> Pay optional member dues here: http://re-wrenches.org >> >> List Address: [email protected] >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> There are two list archives for searching. When one doesn't work, try the >> other: >> https://www.mail-archive.com/[email protected]/ >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> >> List rules & etiquette: >> http://www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> http://www.members.re-wrenches.org >> >> _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > >
_______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/[email protected]/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
