Well to me the final, final straw is their stock price losing 2/3 its
value in a year.
I tell all of my clients if you ever have to do roof solar, you should
use a central inverter and not ever put electronics on a roof. Bad
enough to put solar panels up there!
Dave Angelini Offgrid Solar
"we go where powerlines don't"
[1]https://offgridsolar1.com/ [2] [1]
e-mail [email protected]
text 209 813 0060
On 2024-05-24 9:10 am, Scot Arey via RE-wrenches wrote:
SolarEdge…I keep saying they fixed their reliability issues, but the
latest storms in Central Texas leave me again with frustration. Some
systems worked, others did not. Worst was ones that were
surge-sensitive as grid utility power was restored so a system in
backup yesterday turns into a service call with the grid back, as a
finicky BUI transfer switch didn't go back to grid power.
Make the run to the affected customer and wait and wait and wait for
tech support, only for them to finally take my call after I've packed
everything up (how long must we wait for a call pickup?) and the first
question is "send us pics of the installation." Of course that is to
grade the work and despite me saying we replaced a comms card in
November, and don't you have that picture still? I get the tier-1
blocking before I get to tier-2.
I've had a lot of final straws with SolarEdge, each time assuaged by a
"we're fixing reliability…we've improved tech support" but objectively,
this company drives most of my reliability frustration. Intra-"box"
comms are so finicky. I've told them they have Backup Interface Units
that get stuck between grid and backup during the rapid on and off
utility outages that come with many storms and they try to say "we have
not seen that" but I tell them I gave five examples just from me!
Vent over…know many of you have left SolarEdge and I suppose its stock
price a manifestation of that.
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