Jay, maybe the price was right? Obvious the old parent corporation
wanted into commercial solar. As for EG4 maybe the old lawyer shark
saying about eat or be eaten. It was about 5 years back that Schneider
sold all commercial solar and it helped their stock.
Crossing fingers! Happy hour soon!
Dave Angelini Offgrid Solar
"we go where powerlines don't"
[1]https://offgridsolar1.com/ [2] [1]
e-mail [email protected]
text 209 813 0060
On 2024-05-24 3:58 pm, jay via RE-wrenches wrote:
Hi Drake,
What it says to me is that they either fired everyone or said move to
tx.
I've always joked that if the potential project I'm to work on starts
badly it never gets better.
I still don't understand why the owners of EG4 would by a legacy
inverter company?
Jay
On May 24, 2024, at 4:20 PM, Drake Chamberlin via RE-wrenches
<[email protected]> wrote:
Hello All,
With the sale of Outback, their tech support seems to have
disappeared. Around the time of the sale, tech support had agreed to
send me a new control stack for a Radian. After a long delay, they did
send it, but were quick to remind me to return the core.
When the new control stack was installed, the inverter would not work.
The error message was AC Out Voltage Low. I put the old one back in
and returned the one they sent. There is no one to talk to, and no one
answers email.
Do you know if the new owners are planning to honor product warranty?
Is tech support coming back?
This is a pretty rough transition. It will likely leave a number of
people in the dark.
Fun Times Indeed!
Drake
_Drake Chamberlin_
_Athens Electric LLC_
_Ohio Electrical Contractor's License 44810_
_NABCEP Certified PV Installation Professional_
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