No, although I have tried. I have left messages for weeks but no response.
William Miller Miller Solar.com 805-438-5600 www.millersolar.com On Thu, Jul 18, 2024 at 2:56 PM Bruce Erickson <[email protected]> wrote: > Speaking of OB tech support, I was on hold for two hours yesterday, then > gave up. Has anyone gotten a live response lately? > > Bruce Erickson > Mendocino Solar Service > 707-937-1701 > PO Box 1252 > Mendocino, CA 95460 > > > > "Serving the Solar System" > > > > > > On Jul 18, 2024, at 2:34 PM, Jay via RE-wrenches < > [email protected]> wrote: > > Hi jim. > > William > Might be right, but what equipment do you have on this system? > > Doing a cat 5 unplug,plug back might help > > Jay > > > > On Jul 18, 2024, at 3:18 PM, William Miller via RE-wrenches < > [email protected]> wrote: > > > Jim: > > You may be logged in as a limited access user. Try logging in as > installer. > > William Miller > Miller Solar.com > 805-438-5600 > www.millersolar.com > > > On Thu, Jul 18, 2024 at 2:12 PM Jim Gowdy via RE-wrenches < > [email protected]> wrote: > >> I'm having issues trying to set this Mate 3 controller to default >> settings on a system I haven't worked on before. Things I'm noticing is >> under my MAIN MENU-SETTINGS-INVERTER my only choice is "SEARCH" and no >> other menu options. Also under MAIN MENU-SETTINGS-MATE3s my only choices >> are AGS, data logging, flextime schedule, and optics auto reboot interval. >> I've done some research online and it seems like user options have been >> limited. I've got a call into tech support, but no response yet. Does >> anyone have any advice? >> >> -- >> Jim with Gowdy Electric >> Cambria, Ca 93428 >> business 805 927 2630 >> cell 805 975 5279 >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> Pay optional member dues here: http://re-wrenches.org >> >> List Address: [email protected] >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> There are two list archives for searching. When one doesn't work, try the >> other: >> https://www.mail-archive.com/[email protected]/ >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> >> List rules & etiquette: >> http://www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> http://www.members.re-wrenches.org >> >> _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > >
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