Jason, You might need some more sophisticated equipment to diagnose the 
problem. It is possible that the Enphase system is not responding correctly to 
the Solark frequency adjustments as the battery gets full. We use our power 
analyzer to diagnose these sorts of issues, The power analyzer is an expensive 
piece of equipment so not many installers use them. Depending on the ”grid tied 
inverter” brand and the loads being operated at the site all sorts of 
site-specific anomalies can occur. With Solark specifically sometimes enabling 
things like active power factor correction can help. I realize that at times AC 
coupling is the most viable solution but generally speaking we avoid it 
wherever possible. I have never witnessed AC coupled systems control the grid 
tied inverters in a proportional way, the systems I have witnessed operate in a 
stepped manner. If the site loads are less than the Enphase output capacity, 
and the batteries are at a high state of charge you can potentially have power 
factor issues and see the Enphase system output power swing up and down.
               If you monitor the system, it is possible that the Solark 
inverters are commanding the IQ8A inverters to reduce power and eventually shut 
down, but the Enphase system is not responding correctly. Have you looked to 
see if the Solark system is adjusting? If so, have you verified the Enphase 
system is responding ? If the battery voltage is staying within the limits, you 
set it is possible that the Enphase system is not responding, and the Inverter 
is shutting down to protect the batteries.
Pieter Huebner
Project Manager
Off grid Enterprises

From: RE-wrenches <[email protected]> On Behalf Of 
Jason Szumlanski via RE-wrenches
Sent: Saturday, August 24, 2024 1:32 PM
To: RE-wrenches <[email protected]>
Cc: Jason Szumlanski <[email protected]>
Subject: [RE-wrenches] Sol-Ark 15K AC Coupling

Hi all,

Over the last three days I have had one of this infuriating and frustrating 
experiences with Sol-Ark where you talk to 3 people and get 10 different 
answers. At least I think I finally got the right one today. Here is the 
scenario and problem I was experiencing:

At a (very) remote location that is a boat ride away, I have three 15K 
inverters paralleled in a 120/240V system, off-grid, generator connected to the 
grid input (but not being used). The PV array connected to the DC inputs totals 
40kW split across the three inverters. There is a 9.7kW Enphase system (8.4kW 
AC inverter rating) connected on the load side of the inverter outputs. Massive 
battery - 110kWh. Everything has been working well for a couple of weeks since 
we got it set up.

Then, over the last three days, we began experiencing unexpected shutdowns 
where the inverter would repeatedly stop inverting and PV would stop charging. 
There was usually no indication of errors on the screen. Everything was just 
stopped, but the inverters remained on. Sometimes they would restart once, only 
to shut down again relatively quickly. We had to manually restart the inverters 
with the ON/OFF buttons. Then we started getting various errors, with F50 being 
the strange one that is not documented. I reached Sol-Ark, and they said the 
F50 points to an AC input issue, but the generator was not on, so that didn't 
make sense. I was on my own to double-check all of the wiring.

But there was also an F41 Parallel System Stop error, which pointed me to that 
suggested cause. I realized that one of the inverters had a -1725 COMM 
firmware, whereas the others had -1726. I don't know how that happened because 
I'm certain that I had them all on the same firmware at one time. Anyway, I 
spent all day yesterday trying to reach Sol-Ark and getting the firmware to 
match. I thought we had the issue resolved by the time I left, as I was able to 
run the system for an hour without a shutdown.

Then I got a call at noon today from the owner. Same problem. System shut down.

I was able to reach Sol-Ark immediately this time and the agent gave me a more 
plausible answer. He said the F50 error points to something wrong with the AC 
coupling. We started to put our heads together and I realized that this issue 
first popped up around mid-day on Thursday, and then repeated itself mid-day on 
Friday. Here we are again today, and I get the call at noon. It seems like the 
issue happens as soon as the batteries reach 100% capacity. It's like the 
Sol-Ark is not commanding the IQ8A microinverters to shut down. I had the owner 
shut off the AC coupling input breaker and I remotely unchecked the box for AC 
coupling on the load side. That seems to have resolved the issue.

Ok, fine, but how do we resolve this (I asked Sol-Ark)? The "solution" I was 
offered is to move the AC coupled input to the GEN terminals. The problem is 
that I need to reserve the GEN terminals for an upcoming Smart Load subpanel. 
That's why I installed the AC coupling on the load side, which is a documented 
and accepted practice.

I do have AC coupling working without issue on a grid-tied system at another 
location with dual Sol-Arks, but that is connected to the GEN terminals. This 
is the first time I have AC coupled on the load side. Has anyone successfully 
AC coupled on the load side, particularly with microinverters?

I'm probably going to have to climb the customer service ladder at Sol-Ark to 
get a resolution for this, but I wanted to get some feedback in case someone 
has already been down this road.

Thanks in advance,

Jason Szumlanski
Florida Solar Design Group






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