The end user should be able to use the Forgot Password link. The Account Name is just the end user name shown in the portal. I don't think Midnite can reset the password on their end or resend credentials. On a new system where I used the wrong email address, I have had to have Midnite delete the account and recreate it. The User Management has a lot to be desired.
I don't think you can create an employee account and limit it to certain sites, but I hope I'm wrong. We just share the company credentials with select employees. There is a sub operator function, but I haven't figured out how to use it (and just deleted a site by accident while trying). Again, this function needs work. I'm curious how to transfer a site to a new owner and retain all of the history. Jason Szumlanski Principal Solar Designer | Florida Solar Design Group NABCEP Certified Solar Professional (PVIP) Florida State Certified Solar Contractor CVC56956 Florida Certified Electrical Contractor EC13013208 On Fri, Nov 28, 2025, 3:34 PM Howie Michaelson via RE-wrenches < [email protected]> wrote: > Another couple of Midnite App questions: > > - Is there a way to reset a user's access to the App? Some clients > have lost the access info and I haven't figured out how to get it back for > them. > - The web access "service.midnitepower.com" has an operator management > section. I can't figure out how to give my employees access to different > client accounts using this function. Is this section not for doing that? > > Thanks, > Howie > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/[email protected]/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > >
_______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: [email protected] Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/[email protected]/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
