On Feb 19, 2006, at 2:45 PM, Norman Palardy wrote:
I sometimes test the support for a product
before making the final decision.
It sounds like you actually test the unpaid support, and then make
assumptions as to how that relates to the paid support.
I can attest to the fact that some people do actually do this
Absolutely! And I've had people who were on the fence tell me that
they were going to buy my product for the great support and quick
response. Go figure. So I guess I vote "yes" on free support for
people who haven't bought yet. :)
--
Brad Rhine
[EMAIL PROTECTED]
http://bradrhine.com
_______________________________________________
Unsubscribe or switch delivery mode:
<http://www.realsoftware.com/support/listmanager/>
Search the archives of this list here:
<http://support.realsoftware.com/listarchives/lists.html>
