One of my customers is using one of the new Intel Macs. He says that my application Mail Archiver X is disappearing after "installing" it and doing a reboot, which he tried two times. Only the plist file is remaining. I asked if he had searched for the application with Spotlight and he said yes.

Has anyone of you heard about something like this??? The customer seems to be at least a bit computer savvy, but one never knows... Some other customers also use a new Mac without problems.

What could cause a problem like this? How could I test this?






Mit freundlichen Grüßen/Regards

Trixi Willius

http://www.mothsoftware.com
Mail Archiver X: archive, clean and search email
http://www.beatrixwillius.de
Fractals, 3d landscapes etc.

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