Aren't they being bench tested before you buy them? Whoever you are
buying them from should offer that.
We test every Mac we get in the back door *before* we sell it to a
customer - it insures zero down time for our clients (and a lot less
tech support time on our part as well)
Jay Wooten, President
Visual Dynamics, Inc. - Authorized Apple Specialist
www.visdyninc.com
321-773-7788 w
321-773-9604 f
----------------
Everything is easier on a Mac!
----------------
Mac OS 10.4.6
On May 17, 2006, at 3:17 PM, Peter K. Stys wrote:
I'm curious about people's experience. We run many Macs in the lab,
and recently I've been upgrading people's machines with the new iMacs.
In the last few months, 3 of them have failed:
- one smoked (literally)
- one's video failed
- one's LCD lamp failed
plus:
- 2 Xserve RAID drive units failed (lucky for the "RAID" part)
All were no more than a year and a bit out of the box (the Intel iMac
with the bad lamp was just born a month ago).
Meanwhile I still have several Quadras (yes Quadras, running OS 8 and
HyperCard. Remember?) that have been running non-stop for 15 YEARS (I
kid you not) with maybe 1 or 2 drive failures.
Is it my imagination or is Apple's QC going down the tubes? Used to
be that when you paid premium for "an Apple computer", you got quality
and reliability.
To Apple's credit, they fixed it all no cost, even those no longer
warrantied, but still. When I fire up a Mac I want to work on it not
have it in the shop, even if repairs are covered.
I was wondering if my experience is unique or others have noticed
the same?
Peter.
--
----------------------------------------------------------------------
---------
Peter K. Stys, MD
Professor of Medicine(Neurology), Senior Scientist
Ottawa Health Research Institute, Div. of Neuroscience
Ottawa Hospital / University of Ottawa
Ontario, CANADA
tel: (613)761-5444
fax: (613)761-5330
http://www.ohri.ca/profiles/stys.asp
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