I believe this is where we need to define the responsibilities of the OS versus the responsibilities of the programming language.

so far, linux has an imperfect printer support (always going forward, getting bettter, but not there yet). I wouldn't put my finger on realbasic to fast in this issue.

My two cents.


----- Original Message ----- From: "Meyer Jim" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, June 07, 2006 10:13 AM
Subject: Re: Printing Crashes In Windows Explained


Kimball......

I would contribute money to such an effort..... although reluctantly...... It just seems to me to be a core part of the product which we should all expect to get for the price we have already paid.... especially from a company that says "It's cross- platform development that really works!"....... which in this case does not.


Jim


On Jun 7, 2006, at 9:44 AM, realbasic-nug- [EMAIL PROTECTED] wrote:

Message: 18
Subject: Re: Printing Crashes In Windows Explained
From: Kimball Larsen <[EMAIL PROTECTED]>
Date: Wed, 7 Jun 2006 07:44:13 -0600

Sorry for the cross post, but I believe this issue is relevant to
both lists, and I'd really like to know what people think...

Out of curiosity, has anyone ever explored any options with REAL to
directly fund a fix to this printing issue?  I know they have the
option on their website to join their developer program and receive
"QuickFix" priority bug fixes, which are defined as:

" At the beginning of each release cycle of REALbasic, the technical
staff and management of REAL Software determine which new features
and bug fixes should be addressed in the next release of the product.
As a general policy, features and fixes are chosen with the intent to
provide the greatest amount of benefit to the largest number of users
for the lowest development cost.

Occasionally, a customer identifies a critical fix that does not meet
this threshold in spite of being very important to their development
efforts. It is for these customers that REAL Software offers
"QuickFix" Priority Bug Fixes.

By applying a QuickFix, a REALbasic customer can escalate a bug to
top priority. The bug will be reviewed by the REAL Software Testing
and Engineering staff and if it meets the characteristics of a
QuickFix (i.e., it can fixed within one day or less) it will be moved
to the top of the bug fixing list and resolved quickly in a future
alpha or beta release."

I am not well enough informed to speak to whether or not this
printing problem would fall into the "Quick Fix" category, but I
suspect that it would not because it will likely take > 1 day to  fix it.

So, I'd just like to find out if anyone has approached REAL to find
out if they offer any other options - could we as a community raise
the funds necessary to force development of a fix for this bug?

Thoughts?

-- Kimball Larsen
President and Head Developer, Incredicode, Inc.
_______________________________________________
Unsubscribe or switch delivery mode:
<http://www.realsoftware.com/support/listmanager/>

Search the archives of this list here:
<http://support.realsoftware.com/listarchives/lists.html>


--
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.1.394 / Virus Database: 268.8.2/357 - Release Date: 6/6/2006



_______________________________________________
Unsubscribe or switch delivery mode:
<http://www.realsoftware.com/support/listmanager/>

Search the archives of this list here:
<http://support.realsoftware.com/listarchives/lists.html>

Reply via email to