You need to be a Power User or better to write to that folder.  The same is
true of folders inside Program Files.

Joe, you need to ask the customer what groups the users are in (right-click
on My Computer and choose Manage.  Go to the Local Users->User folder and
double-click on the user in question.  The Member Of tab will show what
groups they belong to) and what permissions are on the sub-folder
(right-click on the folder and choose Properties->Security).  My guess is
that user's account isn't in the right groups and that the Everyone group
how no rights.

Chris

on 8/29/06 9:28 AM, Jamie Lay at [EMAIL PROTECTED] wrote:

> Joe,
> 
> I've resolved this in the past by storing documents at " C:\Documents
> and Settings\All Users\Application Data\My Folder "
> 
> HTH,
> 
> Jamie
> 
> Software Factory, LLC
> Sales     800-539-1780
> Support     706-632-3763
> Fax         706-632-6498
> www.installfactory.com
> 
> 
> 
> 
> On Aug 29, 2006, at 6:14 AM, Joseph Nastasi wrote:
> 
>> <sound of joe climbing out of dungeon he's been in> :-)
>> 
>> Hi all,
>> 
>> I have an app that loads some PNG images that are in a sub folder
>> in the app's main folder. It works fine for most XP users, but
>> occasionally, they cannot be read and cause the app's error window
>> to pop open.
>> 
>> It seems to be a User setup thing. An Administrator can run it, of
>> course, and so can most user-created accounts. One customer has two
>> user accounts on one machine and the program can access the files
>> on one and and not the other.
>> 
>> Could someone familiar with XP admin let me know where I should
>> start looking at settings, etc. so I can at least warn XP folks to
>> not use certain settings. Or am I just missing a more obvious way
>> of getting around this?
>> 
>> TIA
>> Joe


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