Hi Guys,
While I haven't had any issues with Panda antivirus, I had an issue
with another AV vendor. I just wanted to voice my experience to see
if it will help you get the results that you want.
When I called the AV company I asked for developer relations, where I
got put through to someone who deals with other developers we
diagnosed the problem almost immediately and we then discussed
possible solutions. My train of thought is that I could ship an
update that would work around this problem a lot quicker than they
could change their product and ship an update, so of course the
changes were at my end. However the end result was the same that my
customers once again had a fully working product, which was not
crippled by the AV software.
If you don't want to deal with the AV company its possible that you
can use their 'free' version and strip down your project until you
know what is causing the problem and then change it so that the AV
software no longer thinks its a virus.
It is really easy to blame their product, considering the fault is at
their end. However a large amount of customers have faith in their
software and not yours, they will ditch your software if the AV
software says it contains a virus, so you lose a potential customer.
I hope in some way this helps.
On Dec 28, 2006, at 4:00 AM, realbasic-nug-
[EMAIL PROTECTED] wrote:
Hello Giuseppe!
I too have had this problem and found the people at Panda to be
obnoxious and indifferent because *I* didn't have a corporate license
with them.
I advise all of my customers to steer clear of this company. It is
consistently behind all of the other AV producers in getting updates
out and (especially in my case) generating false positives.
Cheers,
Jason.
Mahalo & Aloha,
Sam Rowlands
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