It was your comment that maligned those that can't use the forums in the
work setting.  The implication was that we were somehow doing something
dishonest (I believe you called it a "closed loophole").

And yes as a paying customer I do expect RS to take my needs into
consideration.  If every decision they make hinges on 'folding' or 'not
folding' then its not really the kind of company I want to do business with.
How about customer service just for the sake of customer services.

If you don't think a few individuals make a big difference then I would
suggest you read The Tipping Point by Malcolm Gladwell.  If you're going to
be pissing off customers just make sure it not the Mavens that support your
product.  It's a butterfly effect that will soon create a monsoon of trouble
for you...

I'm having trouble tying your last statement together with the issue of the
mailing list.  Yes they might fold if the product becomes less stable...  No
doubt about it...  

~joe 


On 2/5/07 12:42 PM, "Joseph Nastasi" <[EMAIL PROTECTED]> wrote:

> Two, there is no reason to be  a complete nasty ass about it, is there?
> 


> Great, but why would you expect that RS needs to take that into
> consideration? It's a shame that it's no longer an advantage to you
> but, RS will hardly fold over this. Whereas they might fold if the
> product becomes less stable...


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