On Feb 6, 2007, at 9:20 AM, [EMAIL PROTECTED] wrote:
On Feb 06, 2007, at 12:06 UTC, Dirk Cleenwerck wrote:
I conclusion it feels to me like REAL is not fully understanding the
fact that their most experienced users are not located on the forums
but on the *mailing* lists, and that by shutting the lists down will
lose the valuable help these people are providing for free.
I fully agree.
And yes it is possible to start up our own lists, but they won't be
official RB lists, so that will never be the same.
True, but in some (many?) ways they may be better. Few RS employees
ever read the official lists anyway, except for me, and sometimes Mars
or Jon. Aaron used to, but abandoned them quite a while back. So I
don't think we're losing very much (especially if we can convince Mars
and/or Jon to participate in the new list).
In addition, if we decide to write our own list software, there are
some nifty new features we could add that would really help dealing
with the volume of this list -- like the ability to "ignore" (not
receive any further messages in) a particular thread. We'll be
discussing these possibilities on [EMAIL PROTECTED] starting
today.
And hopefully one of those features would be the ability to re-
timestamp replies to a thread so they can't occur BEFORE the thread
that started them! That's putting effect before cause, or sort of
like seeing an egg break, then falling to the floor... :)
This way you won't have silliness like having a message with the
subject "Re: Cause before effect" occurring chronologically (with
your email messages sorted by "Date Received") before the original
message with the subject "Cause before effect". Nuff said.
Yeah, I know it's a silly thing to get riled up about, but I
prefer my carts after my horses, thank you.
I also don't believe that
REAL will be able to force those experienced users to switch to a
format they hate (and it think hate is the right word considering
the storm that broke out on the *mailing* list as a result of this
decision), so the free help that these valuable people provide will
be lost for everyone but the few that actively search the internet
to see where they can find help for RB from outside of REAL.
True, but I hope that such searches will quickly lead them to the
"other" community resource, which they may soon learn is much easier
and more useful than the forums. Forums are great for asking
questions, but lousy for answering them, which is why you tend to get
better answers on a mailing list.
Best,
- Joe
--
Joe Strout -- [EMAIL PROTECTED]
Verified Express, LLC "Making the Internet a Better Place"
http://www.verex.com/
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