And some times they ignore the feedback unless you mark the error as something they are interested in.
I've had one or two IDE errors never get reviewed. However, they are MUCH better than most companies. They seem to realize they are small and continuing revenues through updates are their bread and butter. They can be made to listen wade Date: Thu, 12 Apr 2007 08:35:43 -0600 From: [EMAIL PROTECTED] Subject: Re: RB. Documentation errors in TextEncoding Class To: [EMAIL PROTECTED] Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; On Apr 12, 2007, at 12:17 UTC, Emile SCHWARZ wrote: > So, this is an error. The doc writer have to get the messages once a > day and make a search on doc, documentation, Language Reference and > some other representative words and update the documentations > accordingly. > > Also, other employees have to forward to him any message _the doc > writer have to read_... No. This is a *user's* list; there is NO employee at RS whose job it is to read it with any regularity. RS has been very clear about this from the start. It is for discussion amongst ourselves; it is not, and has never been, a reliable means of communicating with the company. There are other procedures for that (such as the feedback system). Best, - Joe _______________________________________________ Unsubscribe or switch delivery mode: <http://www.realsoftware.com/support/listmanager/> Search the archives: <http://support.realsoftware.com/listarchives/lists.html>
