On May 10, 2007, at 3:12 PM, Arnaud Nicolet wrote: > A new user has no reason to think the return key and enter key do the > same action. I always wondered why they should make the same action. > An "old" user can learn quickly.
But on PC keyboards they are both labelled "enter". Wouldn't a naive person assume they did the same thing? Of course this is not the case in every circumstance but it is easy to understand when it comes to first impressions with many people. Most times it is up to the software to determine the end result. When a person sees a default key and pressing either enter key triggers it, is it not common sense to assume that that should always be the case? When one action in an application's default button is not the same as another, is it correct to assume that a user will automatically understand the difference? True, by trial and error they will eventually learn. In my recent job of 27 years, a simple error in typing or a mouse press could result in a loss to the company of many thousands of dollars in a matter of seconds. I spent many hours and much personal time to help the "techs" writing the software that ran the operation to make it more user friendly and safer, from a financial aspect, for the company. I have earned a great respect from management for doing this. I guess that is why I question RS's dismissal of such a simple problem so quickly. What seems natural to one who knows is not necessarily what one who doesn't know would do automatically. Impressions are made when one works with an application based on their experiences, not by what another feels is a correct way to do things. Since the economy runs more on impressions than logic, is it not prudent to eliminate anything that can create unfavourable ones? Just my opinions. Terry PS. No use flogging a dead horse either. ;-) _______________________________________________ Unsubscribe or switch delivery mode: <http://www.realsoftware.com/support/listmanager/> Search the archives: <http://support.realsoftware.com/listarchives/lists.html>
