From: "Shiao, Dennis" <[EMAIL PROTECTED]> Subject: Odd "Lost Packets" Phenomenon Hi, I'm running RealServer 7 on Linux, with end users on RealPlayer 7. My users are behind a point-to-point T-3 circuit, right to the server farm on which my RealServer sits. For quite some time, there have been no problems viewing Real video clips from the server. Just this week, we have seen an odd phenomenon. On 5 or more client PCs (RealPlayer 7 on NT 4), the video and audio both become extremely distorted while watching a live stream. Sometimes it clears up, but other times it continues. The live feed is SureStream, with the highest encoding at 80.0 Kbps. I checked the "Bandwidth" stats in RealPlayer's "Statistics" and surely enough, was seeing average and current rates at 80 Kbps or higher. I then selected the "Packets" tab and saw as high as 80% lost packets (i.e. only 20% received packets). I checked all points on the network path and saw no packet loss. The local LAN (switched 100 Mbps) was fine and the T-3 routers on either end were showing no input/output drops, no CRC errors, no nothing. Pings showed no end-to-end packet loss. The RealServer was behaving fine -- lo load average, lots of idle CPU, no errors in rmerror.log. The network path looked fine. CPU usage on the local PCs were reasonable. Any ideas as to what is going on and what to check next? -Dennis. ******************************************************* The RealForum is an email discussion group focused on using RealNetworks products. The RealForum is a place to post messages about the best methods for creating content using RealNetworks technologies and the planning and implementation of streaming-media web sites. Archives of RealForum can be found at http://realforum.real.com If you ever want to remove yourself from this mailing list, you can send mail to <[EMAIL PROTECTED]> with the following command in the body of your email message: unsubscribe realforum or from another account, besides the address you subscribed with: unsubscribe realforum <[EMAIL PROTECTED]>
